In 2010, Gribbins Insulation formally published our core values as: Integrity, Safety, Quality, Productivity, and Innovation. As part of our management and sales retreat in May 2017, we took a hard look at those values, which we want to be the foundation of our decision-making, whether in the office or on the jobsite, in vendor dealings or internal policies. During that conversation, we realized that Productivity and Innovation, although important, are not part of the foundation on which we perform work and make decisions. We feel that a core value is something you are not willing to sacrifice. We are willing to sacrifice productivity and innovation for integrity, safety, and quality.
Also, we decided to include Service as a core value. Gribbins Insulation is very committed to service to all stakeholders in our work, including employees, customers, vendors, and owners.
As a result, our updated core values are:
Profit should be the result of good business. We say what we mean and do what we say, inspiring trust in our customers, our partners, and our employees. We strive to “do the right thing” in all situations.
No job is more important that YOU. Safety is our culture, a value incorporated into every decision. Through our award-winning safety program, we work hard to ensure all employees return home every day without a scratch, and we believe every employee is accountable for that goal.
We are committed to doing things right and will not sacrifice quality to save time, meet a schedule, or lower a price. Our comprehensive training programs and extensive supplier network allow the men and women who lead the charge to keep quality at the forefront of what we do.
Our team works hard to anticipate needs and react quickly to exceed those expectations. Through professionalism, consistent communications, and friendliness, we strive to provide a superior experience for our customers as well as our fellow employees. We want our clients to ask for us and our employees to stay with us